Your satisfaction is our main goal. If you have questions or concerns or are unsatisfied with the service you are receiving, please follow these steps:
Contact your Sales Representative or Service Advisor at your authorized Ford or Lincoln Dealer-Distributor.
If your inquiry or concern remains unresolved, contact the Sales Manager, Service Manager or Customer Relations Manager at your authorized Ford.
If you would like to contact Ford directly regarding a specific issue, please CLICK HERE to continue.
If you require assistance or clarification on Ford Motor Company policies or procedures, please contact the Ford Customer Relationship Center:
Ford Djibouti
Customer Relationship Center
Reception Phone#:
+ 253 21347348
Sales Representative Phone#:
+ 253 21 342638
Zone industrielle de Boulaos
B.P 2106, Rep. de Djibouti
Boulevard Nelson Mandela
Route de l’Aéroport.